# Managed Capabilities {% embed url="" %} Agent Managed Capabilities Tutorial {% endembed %} These are built-in features that can be activated with a simple toggle:

Managed Capabilities - Capabilities Tab in your Interworky Dashboard

### Collecting Contact Info: * **Functionality**: Before initiating a conversation, the AI Agent will collect the user’s email address.\
* **Use Case**: This is used for identifying users, account management, or following up with them. The email acts as the unique key for the user account.\
### Appointment Mode: * **Functionality**: When enabled, the first message from the AI Agent will prompt the user to book an appointment.\
* **Use Case**: This is ideal for businesses that rely on scheduled meetings or consultations, as it streamlines the appointment booking process.\
### Voice Mode: * **Functionality**: With voice mode enabled, users can interact with the AI Agent using their voice. The agent understands and responds in the user’s language, making the conversation more natural.\
* **Use Case**: Perfect for mobile users or those who prefer speaking over typing. It enhances the user experience by providing a seamless, hands-free interaction.
--- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://interworky.gitbook.io/interworky-docs/features-overview/capabilities/managed-capabilities.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.