Opening Statement

Opening Statement Tutorial

After you’ve configured your AI Agent’s name, personality, and synced your website, the next step is to add an opening statement. This statement serves as an initial conversation trigger, inviting visitors to interact with your AI Agent.

Add an Opening Statement to your AI Agent in your Interworky Dashboard

Published View of your Opening Statement next to your AI Agent

What Is an Opening Statement?

• Purpose:

The opening statement is a pre-defined message that appears to users when they first encounter your AI Agent. It acts as a call-to-action or friendly greeting to encourage engagement.

• Examples:

Promotional Trigger:

If you’re running a promotion or discount, your statement could be something like:

“Hey there! We’re offering an exclusive discount today. Click here to learn more!”

General Greeting:

For a more traditional approach, you might use a welcoming message:

“Hello! I’m here to help if you need any assistance.”

How It Works

Visibility:

• If you add an opening statement, it will be displayed next to your AI Agent as Bubble.

• If you leave the opening statement field blank, no message will appear automatically. In this case, the AI Agent will remain inactive until a user clicks on the chat icon (or circle).

User Interaction:

• The opening statement is designed to catch the user’s attention and prompt them to initiate a conversation with the AI Agent.

Customization Tips

Tailor Your Message:

Make sure the opening statement aligns with your business goals and the tone of your brand.

Keep It Short and Engaging:

A concise and compelling message can effectively draw users in without overwhelming them.

Test Different Approaches:

If you’re not sure which message works best, consider experimenting with different opening statements to see what drives the most engagement.