AI Agent Customization
Guide for customizing your Interworky AI Chat Bot
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Overview of Customization Features
Seamless Integration:
Sync your website’s content with your AI Agent so that it can leverage all the data—from forms to articles—to answer user queries effectively.
Multilingual Capabilities:
Enable your AI Agent to present information and interact in multiple languages based on your website’s content.
Transparent Interactions:
Every interaction is recorded, allowing you to review full chat logs and ensure your Agent is delivering accurate responses.
Custom AI Agent Name:
Choose a unique name that appears at the top of the chat interface. Whether you opt for a friendly “Space Helper” or a formal branded name, this is your agent’s first impression.
Personality Settings:
Define the tone of your AI Agent’s responses.
Data Handling Instructions:
Specify how your AI Agent should use the data from your website. For example, direct pricing inquiries to a specific URL, provide support details, or promote new offers.
Handling Capabilities:
Write clear, human-like instructions to define when and how your AI Agent should execute certain actions—such as fetching account details or triggering an appointment mode—ensuring a natural and intuitive user experience.
Customize Appearance:
Adjust color schemes and branding elements to ensure that your AI Agent’s look aligns with your website. Modify primary and secondary colors, text colors, and error highlights to create a cohesive design.
Real-Time Preview:
Use the Test Agent feature to see live updates of your changes before going live.
Curate the Experience
Opening Statement: Define the opening statement that appears next to your AI Agent on your website
First Message: Define the first message your AI Agent start the conversation with
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