AI Chat Bot Customization

Guide for customizing your Interworky AI Chat Bot

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Customizing your AI chatbot ensures it aligns with your brand and enhances user experience. This guide walks you through the steps to personalize your AI chatbot effectively.

AI Chat Customization Page from Interworky Dashboard

1. Colors Customization

Define the visual style of your AI chatbot to match your website’s design.

An example the AI ChatBot Message highlighting colors that can be customized

• Primary Color:

  • The background color for the chatbot interface.

• Text Primary Color:

  • The text color for the chatbot and all icons.

• Secondary Color:

  • The background color for the client’s chat interface.

• Text Secondary Color:

  • The text color for the client’s chat interface.

• Error Color:

  • A specific color for error messages or indicators when issues occur.

2. Profile Picture Customization Set a unique image to represent your AI chatbot.

Upload an Profile Picture to you AI Chatbot

• Image Guidelines:

  • Maximum File Size: 10MB.

  • Supported Formats: JPEG, PNG, GIF, WEBP, SVG.

How to Customize:

• Upload an image of your choice that reflects your brand or chatbot’s personality.

• You can change the chatbot’s image anytime as long as it meets the file size and format requirements.

3. Knowledge Section

You can customize the knowledge base for Interworky AI Chat Bot

Equip your AI chatbot with the knowledge it needs to answer client questions accurately.

• How It Works:

  • Provide your website’s URL in the Knowledge Section.

  • The AI chatbot automatically gathers information from your website to ensure responses are accurate and context-specific.

• Benefits:

  • Accurate Answers: The chatbot references live website content, keeping responses up-to-date and relevant.

  • Efficient Client Interaction: Clients receive precise answers without needing to navigate the site themselves.

4. Personality Customization Tailor the chatbot’s tone and style to match your brand’s voice.

Interworky AI Chatbot Personality Types

Available Personality Types:

• Welcoming: Friendly and inviting.

• Efficient: Direct and task-oriented.

• ClearCut: Concise and to the point.

• Funny: Light-hearted and entertaining.

How to Customize:

Choose the personality that best fits your audience and brand.

5. Training on Website Content Ensure the chatbot provides accurate and relevant answers by training it with your website content.

Interworky AI Chatbot can be trained on your website content immediately

How It Works:

• Once your website URL is added, the AI chatbot learns from the content.

• It can provide detailed, context-aware responses based on the information available.

Benefits:

• Saves time for clients by answering questions directly.

• Increases client satisfaction with accurate, tailored responses.

6. Testing and Customization

Test your customizations in real-time to see how your AI chatbot looks and functions.

You can test your Interworky AI Chatbot while customizing it on Interworky Dashboard

Steps to Test:

• Use the “Try Chatting with AI Chatbot” button to preview changes.

• Adjust colors, personality, and other settings.

• Click the button to see how these updates look and function live.

Preview and Close:

• Each time you make a change, use the button to update the preview in real-time.

• The “Close Chat” button allows you to reopen the chatbot, enabling you to test different adjustments seamlessly.

By following this guide, you can make your AI chatbot truly your own, ensuring it reflects your brand and meets your clients’ needs. Start customizing today and elevate your user experience!