Interworky
  • Home
  • Introduction to Interworky
  • Getting Started
    • Account Setup Guide
  • Integration Tutorials
    • WordPress
    • Wix
    • Squarespace
    • Duda
    • Odoo
    • Next.js
    • React
  • Django
  • Features Overview
    • AI Agent Customization
      • Website Sync
      • Naming & Personality
      • Profile Picture
      • Opening Statement
      • First Message
      • Custom Knowledge Base
      • Customizing the Theme
      • Knowledge Files
    • Capabilities
      • Managed Capabilities
      • Custom Capabilities
      • Importing Custom Capabilities via Postman Collection
    • Interworky Dashboard
    • Interworky AI Agent
    • Post-Visit Survey AI Agent
    • Appointments System
  • Support and Resources
Powered by GitBook
On this page
  • Collecting Contact Info:
  • Appointment Mode:
  • Voice Mode:
  1. Features Overview
  2. Capabilities

Managed Capabilities

PreviousCapabilitiesNextCustom Capabilities

Last updated 2 months ago

These are built-in features that can be activated with a simple toggle:

Collecting Contact Info:

  • Functionality: Before initiating a conversation, the AI Agent will collect the user’s email address.

  • Use Case: This is used for identifying users, account management, or following up with them. The email acts as the unique key for the user account.

Appointment Mode:

  • Functionality: When enabled, the first message from the AI Agent will prompt the user to book an appointment.

  • Use Case: This is ideal for businesses that rely on scheduled meetings or consultations, as it streamlines the appointment booking process.

Voice Mode:

  • Functionality: With voice mode enabled, users can interact with the AI Agent using their voice. The agent understands and responds in the user’s language, making the conversation more natural.

  • Use Case: Perfect for mobile users or those who prefer speaking over typing. It enhances the user experience by providing a seamless, hands-free interaction.

Agent Managed Capabilities Tutorial
Managed Capabilities - Capabilities Tab in your Interworky Dashboard