Interworky
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  • Features Overview
    • AI Agent Customization
      • Website Sync
      • Naming & Personality
      • Opening Statement
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      • Customizing the Theme
      • First Message
      • Profile Picture
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      • Managed Capabilities
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      • Importing Custom Capabilities via Postman Collection
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  1. Features Overview
  2. AI Agent Customization

First Message

Curate your customer experience by defining the first message your AI Agent sends

PreviousCustomizing the ThemeNextProfile Picture

Last updated 11 days ago

Define the tone of the conversation by adding the first message in your Interworky Dashboard

  • First Message appears immediately after the user opens the chat

  • Examples:

    • A light conversion message like "Hi, I hope you are having a great day, please let me know if you have a question about our new Christmas Discount 🤑"

    • A more of subtle message such as "Welcome to our website, Glad to have you here, If you got any question, ask ahead 🤗"

Interworky Dashboard First Message
First Message is a good place to guide the conversation